Meter Reading

Meter Reading

Meter readings are collected by District personnel around mid month. Typically bills are generated and mailed around the 20th of the month with payments due by the 15th of the following month. A $5.00 late fee will be assessed if payment is not received by the 15th of the following month.

How do I read my meter?

STEP 1   Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a concrete box usually marked "water". Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.

STEP 2   Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter, there is a large dial and a display of numbers. For the residential meter, each rotation of the dial measures 10 gallons. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading. Meters measure water in gallons or cubic feet. Charges for the amount of water consumed are rounded to the nearest thousand gallons or hundred cubic feet used during a billing period. Compare that reading to what your bill states as your current or present reading.

STEP 3   Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.

How to check if I have a leak?

In order to see if you have a leak, you must be sure you are not using any water (inside or outside) during the inspection. Go to the meter box, and find the meter. There is a blue button displayed on the face, if this is turning at a rapid pace, this is a leak indicator. You will need to contact a plumber to help locate the leak.  If this is not moving, you are unlikely to have leak and are using more water than usual. Feel free to contact us if you need further help.